TACKLING THE PANDEMIC
Contact tracing apps offer too little
Supplementary services could make contact tracing apps more attractive in future.
Many contact-tracing apps were unpopular because they offered few supplementary services – or none at all. This is the conclusion reached by a team from the University of Lausanne after conducting a user study and a comparison of apps from different countries. The developers of these apps focused mainly on data security, says the lead author Dana Naous. If another pandemic ever occurs, the SwissCovid App ought to integrate additional features, e.g., diagnoses or check-in services.